Your patient portal is a secure online website/application that gives you access to personal health information from anywhere, 24/7.

With your My Funds Portal, you will be able to:

• Retrieve Referrals
• View recent doctor's visits and discharge summaries
• View and Scheduling upcoming appointments
• Securely message your care team
• Request prescription refills and renewals
• Update contact information
• View lab results

You can self-enroll for your patient portal here.

Process
1. Accessing the Registration Page:
- Navigate to the main MyFundsPortal webpage.
- Click on the 'Create an Account' option prominently displayed on the page.

2. Completing Registration Details:
- Fill out all required fields marked by an asterisk (*).
- Choose your preferred method of account verification, either via social security number or by receiving a text
message to your phone.

3. Verification Process:
- If opting for text verification, await a six-digit code sent to your phone.
- Enter the received code when prompted.

4. Confirming Identity:
- Verify your identity and agree to the Terms of Use as per the provided instructions.

5. Finalizing Registration:
- Complete the short registration form.
- Create a unique username and password meeting the specified criteria.
- Press the 'Submit' button to proceed.

6. Email Verification:
- Check your email for a verification code.
- Enter the received code into the designated field.
- Press 'Submit' to finalize the verification process.

7. Accessing Your Account:
- Congratulations! You are now logged into MyFundsPortal.
- Ensure to securely store your username and password for future access.
By following these steps meticulously, you can successfully create an account on MyFundsPortal and gain access
to its features and functionalities.

All the information used on HappyHealthyMe will be attached to My Funds Portal.  You will use the same username and password that you used for HappyHealthyMe to log into My Funds Portal.

If you have any questions about enrolling for My Funds Portal, please call 718-606-FUND (3863)

• Go to the log in page and click Forgot Password to reset the password.
• Enter email address or username to have a code sent to email; this code will be entered in the next window. Note: This code expires within 20 minutes of receiving the code.
• Check the email for the code and enter the code in the window; Click the Submit button.
• After entering the code, a new password can be set. The new password must contain at least one number, one capital letter, one symbol and must be eight characters long. Note: while entering the new password, the confirm password will show as if it does not match; this message will go away once the password is confirmed.

Support is available any time to assist in resetting your password, if you forgot your username, or need any assistance please call our Customer Support at 1-877-621-8014.

1. Log into your patient portal, MyFundsPortal
2. Click on the drop-down, My Health Record, and then click My Results.
   
3. You will either see your most recent results or you can click Show all results.
   

Overview

This guide outlines the steps for patients to effectively send messages through the MyFundsPortal patient portal. By following these instructions, patients can efficiently communicate with their care team, ensuring their inquiries are addressed promptly and accurately.

Process

1. Accessing the Patient Portal:
   1. Patients are instructed to log in to the MyFundsPortal patient portal at myfundsportal.com using their login credentials.
2. Navigating to Message Center:
   1. Once logged in, patients are guided to click on the 'My Messages' tab to access their message center.

3. Composing a New Message:

1. 1. Patients are directed to select the 'Inbox' option and then click on 'Send a message' to initiate a new message.

4. Selecting Care Team Location:

1. 1. Patients are advised to search for their care team's location by typing in one of the specified options: Brooklyn, Harlem, Midtown, or Queens. This ensures the message is routed correctly.

5. Completing the Message:

1. 1. 1. Patients are instructed to fill in all required fields with accurate information.
      2. They are encouraged to compose their message clearly and concisely.
         1. Attaching Files:
            1. Click on 'Choose File' under Attachments.
            2. Locate and select the file you want to include with your message.
      3. After verifying the details, patients are prompted to click 'Send' to transmit the message.

Upon sending the message, patients are reminded of the team's appreciation for their understanding and patience while awaiting a response. This process facilitates efficient communication between patients and their care team, enhancing the overall healthcare experience.

Overview

This guide provides step-by-step instructions for patients to request their medical records through the MyFundsPortal patient portal. By following these steps, patients can efficiently communicate their needs to the medical records department, ensuring a smooth process for accessing their health information.

Process

1. Accessing Your Patient Portal:
   1. Begin by logging in to the MyFundsPortal patient portal at myfundsportal.com using your secure credentials.
2. Navigating to Message Center:
   1. Once logged in, navigate to the 'My Messages' section and select 'Inbox'
3. Initiating a New Message:
   1. Click on 'Send a message' to compose a new message.
      
4. Addressing the Message to Medical Records Department:
   1. Complete the required fields, including the recipient. To send your request to the medical records department, type 'HIM' until the drop-down menu provides the option for our medical records location.
   2. In your message, specify the particular records needed, along with the onset and conclusion dates for the requested records.
      
5. Providing Detailed Information:
   1. Ensure that all necessary information regarding the records you require is included in your message.
   2. Double-check the completeness and accuracy of your request before clicking 'Send'.
      

       

      Upon submission, your request will be forwarded to the medical records department for processing. Thank you for utilizing our patient portal for your healthcare needs.

1. Log into your patient portal, MyFundsPortal.
2. Click on the drop-down, My Health Record, and then click Clinical Notes / Letters.
   
   
3. Here you will find the referral form, eye care prescription, immunization records, and after-visit summary.
   

1. Log into your patient portal, MyFundsPortal.
2. Click on My Appointments and then press Schedule a New Appointment.
   
   
3. Choose a reason for your visit - (be advised only Adult Primary Care, Lab, Nutrition, and Pediatric Primary Care are available for direct booking)
   
4. Choose which location you would like to visit.
   
5. Select a date and time.
   
6. Describe any specific requests; how we should contact you, and press send me an email with my appointment details.
   

You can request to update demographic information by logging into your portal, clicking Patient Information and updating there.

Test results are usually available in your patient portal within a week of getting labs drawn. Your provider will review these results and make comments if necessary before they are published.

With your patient portal, you can request appointments for any of our primary care physicians, pediatric primary care physicians, and nutrition. You can also direct book appointments to visit the Lab to draw any bloodwork ordered by your provider.

Yes, you can access your child’s patient portal account providing they are aged 0-12, and they are already enrolled on your health plan and go to the centers for their healthcare. Go Here to request access to your child’s portal.

Your account is entirely private to you. We do not share any of your medical information online. If you need a family member or friend to have access to your records however, just visit one of our health centers and they will be able to provide you with a HIPAA authorization.

Yes! Our patient portal secured to your access only. We do not share any of your health information with any outside party.

Any active patients at the Health Center can easily create a portal account. All you need is access to an email account through which we can contact you with important updates.

Yes! You can download the iOS version of the app here and the Android version of the app here.

If you are having difficulty, you can also search My Funds Portal in your app store and look for the logo.